Best Practices

Health Human Resources Strategy

Wales taking interest in the Canadian HHR Strategy Framework


Quote from Mrs Gwerfyl Roberts, Senior Lecturer, School of Healthcare Sciences, Bangor University, Wales

“I was particularly taken by the Framework (HHR Strategy) because it meant so much to us in Wales… I was able to identify so clearly with the Framework and what you were trying to do. Here was a comprehensive, evidenced-based piece of work which was very easy to read… It made an awful lot of sense to us in Wales because it’s the kind of steps that we are taking to look at the big challenge that we have in terms of workforce planning and workforce development, which of course is such a huge aspect of active offer. Unless we have the workforce there, we simply cannot make that active offer.”


An online platform to guides health organizations in recruiting and retaining bilingual staff to offer services in both official languages throughout Canada.

This resource is currently available in English and at no cost. All resources, promising practices, and testimonials are available in English and French. Tools can be downloaded and adapted to managers and HR personnel’s needs and goals. The content will be updated regularly and is aligned with the LEADS in a Caring Environment Capabilities Framework, which is a foundational element for health leadership development in Canada.


For additional information: HHR Overview PDF

The online resource model is based on the structured six-step framework from the Health Human Resource Strategy as presented in the Framework for Recruitment & Retention of Bilingual Human Resources in the Health Sector published in 2015.

This platform is funded by Health Canada through the Roadmap for Canada’s Official Languages 2013-2018: Education, Immigration, Communities.