Health Sources

Health Sources

2011 Census of Population: Linguistic Characteristics of Canadians

Statistics Canada

2012-2013 Annual Report: A New Approach

Office of the French Language Services Commissioner

This report covers the activities of the Office of the French Language Services Commissioner from April 1, 2012, to March 31, 2013, and provides a review of its last six years.  It contains three recommendations for the Ontario government.

Addiction Toolkit

 CAMH, Center for Addiction and Mental Health

This accessible and practical reference is for health care providers who work in a primary care setting and who have patients with substance use problems. Based on current clinical evidence and the extensive clinical experience of the editors and contributors, the toolkit provides brief answers to common clinical questions, as well as relevant clinical tools and patient resources.


Best Start Resource Centre from Health Nexus

Various tools and materials to assist health professional promoting breastfeeding amount new moms.

Canadian Foundation for Healthcare Improvement (CFHI)

The CFHI has been dedicated to accelerating healthcare improvement in Canada for the last decade. They  are a not-for-profit organization with collaborations across the country that include partnerships with researchers, practice leaders and front-line clinical leaders. Since their inception in the late 1990s, they have established a pan-Canadian reach and built an international reputation.

Canadian Subsidy Directory

This directory, updated on a yearly basis, provides access to over 3,000 Canadian sources of subsidies, loans and Government financing programs. This Subsidy Directory is possibly the most complete and up to date publication for anyone seeking financing. Individuals or organizations must pay a registration fee to access the information.

Collège Boréal

Collège Boréal provides a high calibre personalised education to a diverse clientele and it practices community leadership to foster the sustainable development of the francophone community of Ontario.

Commissariat aux services en français

The French Language Services Commissioner has a mandate to conduct independent investigations under the French Language Services Act, either in response to complaints or on his own initiative, to prepare reports on his investigations, and to monitor the progress made by government agencies in the delivery of French-language services in Ontario.

Community engagement

Health Nexus, Your health promotion specialist

Health Nexus produces multi-media resources on a broad range of health promotion topics, both independently and in collaboration with other organizations and experts.

Our tools include how-to guides, best practices, tip sheets and videos—and we can also link you to the latest sources in heath promotion from around the world.

Consortium national de formation en santé (CNFS)

The CNFS is a Canada-wide umbrella organization bringing together 11 university and college educational institutions which deliver training programs in various health disciplines in French, as well as regional partners who facilitate and promote access to these training programs.

Destination santé 2018: quality, safety and well-being in French. A document that shows strategic axes of the French health for the next five years.

Société santé en français/French only

Early Learning Resource

Ophea; Healthy Schools, Healthy Communities

Various resources and ideas for physical activity program, warm-up session and health promotion education tools for school aged children.

É (French resource)

OPHEA Écoles saines, Communautés saines, Nexus Santé, Élargir l'espace francophone (French resource)

é from educavie on Vimeo.

This site develops and sustains collaboration among public health professionals, community health services and francophone education services in Ontario. This network, which focuses on the health and well-being focus on the following topics: growth and sexuality, mental health, addiction, healthy eating and physical skills.

Entités de planification des services de santé en français

Created according to the Local Health System Integration Act 2006 and the Ontario Regulation 515 on the Engagement with the Francophone community, the six Ontario planning entities have been mandated to advise and make recommendations to the 14 Local Health Integration Networks (LHINs) on issues related to health services, needs and priorities for Francophone communities in Ontario.

Evaluation of the Official Languages Health Contribution Program 2008-2012

Health Canada and the Public Health Agency of Canada, March 2013

The purpose of the Official Languages Health Contribution Program (OLHCP) evaluation was to assess the relevance and performance of the Program in fulfillment of the requirements of the Financial Administration Act and the Treasury Board Policy on Evaluation (2009). The evaluation covered the period from April 2008 to June 2012.

French Language Services Act

The French Language Services Act (1986) (FLSA) guarantees an individual's right to receive services in French from Government of Ontario ministries and agencies in designated areas.

Health Promotion On-line Course (HP-101)

The Ontario Health Promotion Resource System (OHPRS)

Free online course offer to support health promotion in Ontario by strengthening the capacity of individuals and organizations to plan and implement health promotion programs.

HSPnet, Health Science Placement Network

HSPnet is a comprehensive, web-enabled Practice Education Management system for the health sciences, addressing challenges of discipline-specific and interprofessional student placements.

Interventions based on best practices for chronic disease prevention and health promotion

Public health Agency of Canada

Interventions pluri-ethniques (French resource)

Le Regroupement des intervenants francophones en santé et en services sociaux de l’Ontario (Rifssso)

Toolbox, research and course to improve stakeholders knowledge's and approach in multicultural contexts./Offer in French only

Je parle français


Get on the right track to diversity and inclusion!

French speaking people are an invisible minority that are not recognized by a last name alone… Let the French speaker come to you.

Clearly place the focus on your bilingual staff using these simple and effective promotional tools. These posters, pins, and promo items have been proven effective by various Ontario organizations working with Francophone Minority Communities.

The models were enhanced in response to trials and recommendations by customers and users in health care settings.
Increase your staffs’ productivity and reduce patient confusion.

Place your order now!

Promo items prices and order sheet jan2015

Jeux du francais medical (French resource)

Médecins francophones du Canada (French resource)

The French physicians of Canada website offers various games to learn appropriate French medical terms to use in different situations. Which terms are acceptable or should be avoided. Very interesting tool for English speaking doctors working with francophone minorities.


Le Nombril (French magazine)

le nombrilPerinatal and Early childhood magazine 
produced Yukon Francophone parents for the minority communities across Canada. (French only)

L’Assemblée de la francophonie de l’Ontario (AFO)


The Francophone Assembly of Ontario is the umbrella organization and the political voice of the Ontario Francophonie. It advocates the inclusion, cohesion, unity, democracy, equity and respect for diversity and all of the Francophone community in Ontario. It acts as a spokesman and mouthpiece for the francophone community.

Marche vers le futur (Walking towards the futur)

"Marche vers le futur" is one of a kind initiative to prevent falls and designed to meet the needs of clients in remote regions. marche vers le futur3A design initiative to remotely meet client’s need on a unique fall prevention program. Through this program, seniors living in francophone minority communities can now receive similar training to those living in urban areas. Through videoconferencing, participants receive professional expertise which are not available in their communities. Become a trainer following a free two day videoconferencing training. For more information, contact CNFS – Volet Université d’Ottawa by email ( or by phone at 613-562-5800ext 8027 or toll free at 1 877-221-2637

Médecins francophones du Canada

Médecins francophones du Canada is engaged in promoting objectives that encourage medical services of a high calibre, with human values, among Francophone physicians, and grouping them into formal and virtual networks, as well as providing them with resources and tools that will support their initiatives and their projects.

Mental Health in Ontario

Réseau franco-santé du Sud de l'Ontario, Sept 2013

Guidance document for the commitment of French partners to validate priorities in mental health and measures against addictions in Ontario. (French only)

Older Adult Centres’ Association of Ontario (OACAO)

The Older Adult Centres' Association of Ontario, which was founded in 1973, is an incorporated non-profit provincial organization and a registered charity. The OACAO is funded entirely through membership fees, business partnerships, educational training ventures, management of special projects and various revenue generation initiatives.

A community facility that provides a diversity of activities and services in response to the needs of local older adult population.

Ontario’s Policy Framework for Child and Youth Mental Health

A Shared Responsibility

As the champion of children and youth, the Ministry of Children and Youth Services (MCYS) has developed a policy framework to provide strategic direction for ongoing improvements over the next decade. The framework applies to all Ontario children and youth up to age 18.

Ministry of Children and Youth Services, November 2006

Overview of demographic, economic and social profile of the Francophone population of Ontario between 2001 and 2006

Ontario Trillium Foundation

Portail de formation linguistique et d’adaptation culturelle, en santé

Le Consortium national de formation en santé (CNFS)

Certaines communautés francophones ont leur façon bien à eux de communiquer. Qu'il s'agisse d'un accent particulier, d'un vocabulaire qui s'inspire de leurs origines et de leur histoire ou d'une façon de faire qui les caractérise, il est parfois difficile de les comprendre. Vous trouverez sous la section « Formation d'adaptation culturelle (FAC) » différentes formations ou divers outils permettant de mieux comprendre les variantes linguistiques et culturelles des communautés francophones vivant en situation minoritaire au Canada.

Portrait of Francophones in Ontario following the 2011 census according to the Inclusive Definition of Francophone (IDF)

Office of Francophone Affairs


Primer to Action — Social Determinants of Health — Revised Edition

Ontario Chronic disease Prevention Alliance (OCDPA)

A resource for health professionals, volunteers and activists to explore the influence of social determinants of health on chronic diseases

Professionnels formés à l’étranger (French resource)

Le Regroupement des intervenants francophones en santé et en services sociaux de l’Ontario (Rifssso)

Toolkit for international professionals wishing to practice in Canada./Offer in French only

Project 2008-2013

As part of the call for proposals 2010-2013, $1.4 million was distributed among 12 projets of health promotion for Francophones living in Central-Southwestern Ontario. This funding came out of a $21.5 million funding envelope from Health Canada through the Contribution Program to Improve Access to Health Services for Official Language Minorities, through Société Santé en français (SSF), an umbrella organization of 17 French language health networks. SSF is working to promote the development of healthy French language minority communities across Canada.

In the table below you will find a summary of the projects that have emerged due to the support of this funding. /French only

Tableau-Projets-2010-2013 (in French only)

Project 2013-2018

Human resource strategies for sustaining the continuum of care for francophone populations in central, south-west regions of Ontario.


Project Summary:

A Réseau franco-santé du Sud de l’Ontario’s project conducted between January 25th and March 31st, 2013 in partnership with the Rifssso, the four French Language Health Planning Entities (Entities) and the collaboration of the Local Health Integration Networks (LHINs) of the region and with the support of Sultrem Inc. consulting firm.

image resumé SHR

Expected results:

A collaborative project contributing to increase the knowledge baseline and provide a framework for targeted actions in the area of FLS. Findings and observations are based on front line service provider data captured via surveys and interviews.

Regroupement des intervenantes et intervenants francophones en santé et en services sociaux de l’Ontario (Rifssso)

Le Regroupement des intervenants francophones en santé et en services sociaux de l’Ontario (Rifssso) is a not-for-profit umbrella organization of French-speaking professionals working in the fields of health and social services. Its goal is to develop and support leadership among its members by offering them a variety of activities such as continuing professional development, networking, and so forth. In addition, Rifssso works to raise awareness within government of the challenges facing French-speaking professionals working in these fields.


Created in March 2006 by the Ontario Government, Local Health Integration Networks (LHINs) are non-profit-making organizations which, in collaboration with local health care providers and members of the community, define health care priorities in their area. There are 14 local entities tasked with planning, integrating and financing local health care services.

Seniors Community Grant Program

 As part of the Action Plan for Seniors, Ontario has introduced the first ever grants program, solely dedicated to helping seniors across the province.

The new Seniors Community Grant Program will help more seniors have a better quality of life by providing opportunities to be more socially active, volunteer and continue their learning in areas like technology and financial literacy.

This grant program will make $500,000 available for projects across Ontario that will help more seniors become socially engaged and feel part of their communities.

Setting the stage

Primary Health Care in French in Ontario (2006) Provincial and Regional study

image setting the stageSetting the Stage is a French language health services planning project. It is a national initiative of the Société Santé en français (SSF) and is funded by Health Canada through the Primary Health Care Transition Fund (Official Language Minority Communities Envelope). Over the past two years, Canada’s 17 French language health networks, including the Réseau franco-santé du Sud de l'Ontario [Franco Health Network
of Southern Ontario], have been conducting a study involving both field work and documentary research. The goal of the study was to achieve a better understanding of the health needs, gaps and priorities of Francophone minority communities and to develop potential solutions. One of the project’s concrete deliverables has been all of the information and analyses now available that will facilitate decision making on the best ways of providing quality health care services to the Francophone population.

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Study – The evolution of English-French bilingualism in Canada from 1961 to 2011

Statistics Canada, May 2013

Research and Statistics on trends in bilingualism in Canada. Identification of factors that may explain the recent stagnation of bilingualism across the country since 2011.

Survey results to identify barriers faced by Francophones living with a disability or debilitating disease in Ontario

French provincial table for the disabled /Results in French only

The Best Start Resource Centre

 Best Start by health Nexus Santé


 The Best Start Resource Centre produces multi-media resources on a broad range of topics related to preconception health, prenatal health and early child development, developed in collaboration with, or with support from other organizations and experts. Materials range from fact sheets, brochures, manuals, posters, displays and videos to program planning guides and reports.

The French presence in Ontario – Infographic illustration

Office of the French Language Services Commissioner

Infographic which illustrates the French presence in Ontario using the census of population 2011.


 Francophones in Ontario


Final Report


Prepared by: Sarah Bowen, PhD
For: Société Santé en français
August, 2015.


1. Significant research has been conducted on the impact of language barriers on health and healthcare, particularly over the past two decades. This research, (and several sys-tematic and critical reviews) has provided compelling evidence of the negative impact of language barriers on healthcare access, patient satisfaction and experience, as well as disparities in receipt of care between English (dominant language) proficient patients and those facing language barriers.

2. Those facing language barriers also face increased risk of medication errors and com-plications, and adverse events. The rights of limited English proficient patients to in-formed consent and confidentiality are often not protected.

3. The research on language access does not align that well with the healthcare quality and safety literature; and not all applicable research is published in commonly-cited medical journals. This may contribute to low awareness of the risks of language barriers among providers and managers.

4. Due to data limitations, limited research on impacts of language barriers has been con-ducted in the Canadian setting. However, a review of the pathways through which lan-guage barriers impact quality of care and safety indicates that much of the international research is applicable in the Canadian context.

5. In contrast to the evidence of negative impacts of language barriers on quality of care (including risk of adverse events), there is not evidence of disparities in mortality be-tween English proficient patients and those facing language barriers. This finding is not unexpected, given what is known about the pathways by which language barriers affect care quality, and limitations of methods used to investigate the impact of language barri-ers on health outcomes.

6. There are several barriers to action in addressing the risks of language barriers to quali-ty of care and patient safety: lack of awareness of current research; gaps in Canadian research; lack of language coding in Canadian data; historical framing of linguistic ac-cess as an issue of cultural sensitivity (rather than patient safety); and failure to ade-quately “translate” available evidence into healthcare action.

7. Recent research has begun to outline the complexity of pathways by which language, culture, race/ethnicity and health literacy may affect patient care.
8. Current approaches to addressing the risks of language barriers rely on the dedication and insight of individual providers rather than implementation of effective, evidence-informed strategies at the system level. This is not acceptable in light of current knowledge of effective approaches to patient safety.

9. Implications of available evidence for future research, for the SSF, and for the patient safety movement are discussed.


The Tool Box for French Services (French only)

Consortium national de formation en santé (CNFS)

Groupe de recherche et d'innovation sur l'organisation des services de santé (GRIOSS)

Facilitating the acquisition of knowledge and skills leading to the active offer of French language health services, this toolkit has two objectives: educate Francophone health professionals about the importance and scope of their role and help them to integrate more French active offer in their practice in order to provide quality, safe, ethical and fair health care services.

The Welcoming Community Project

maisonA community-support strategy aimed at recruiting, integrating and retaining bilingual health professionals in minority settings.

Based on the national strategic orientation set forth by la Société Santé en Français for 2014-2018 and the 16 French-language health networks. 

Respond to two of the recommendations from the Evaluation of the Official languages Health Contribution Program 2008-2012.

Support strategies for:


Support identification of students registered in health programs who have a Francophone or bilingual secondary school graduation diploma.

Contribute to the trainee placement and community engagement efforts of health programs for Francophone and Francophile students in the four regions.


Encourage health service providers to approach postsecondary institutions and inform them of their requirements with regard to bilingual and Francophone trainees.


Help the regions promote the importance of supporting Francophone and bilingual trainees as a long-term method
of meeting the challenge of recruiting and retaining bilingual human resources
Establish reception services at the four host agencies and market them to Francophone and bilingual students in college and university level health programs in order to promote and facilitate trainee placements in the four regions.


The welcoming community project targets the following professions where there is an urgent need of French professionals according to Health Canada's survey.


Social work



Speech therapy


Region 1: Erie St. Clair / South-West region


Centre communautaire régional de London

Founded in 1990 the CCRL is a dynamic, inclusive and unavoidable center and francophone hub.

Contact: Adeline Le Roy, Coordinator, , 519 673-1977 poste 3858  

Welcoming activities   

•Support, enrich and promote French language as well as French-Canadian and Francophone culture in the heart of London area.
•Develop and offer activities and social-cultural programs in French for a real social and community development.
•Encourage consultation and community cohesion to meet the needs of Francophones and Francophiles from various cultures and backgrounds.
Foster a welcoming community and a community engagement for all Francophones and Francophiles in the region.

Region 2:Waterloo/ Wellington and Hamilton, Niagara Haldimand Brant Regions


Centre de santé communautaire Hamilton/Niagara

Recognised provincially as a leader in making health services available to the French speaking population and to those wishing to have access to French services.

Contact:Rachelle Anderson, Volunteer Resources Administrator,

Welcoming strategies

•Establishing a central access point to meeting students, and community needs;
•Offering assistance to find housing;
•Helping with finding and accessing all services in the region;
•Coordinating educational field trips to discover  the region;
•Connecting to social and  professional regional networking;
•Introducing  to French and bilingual organizations within the region;
•Promoting a sense of belonging through various activities.

Region 3:Greater Toronto Region


Le Regroupement des intervenants francophones en santé et en services sociaux de l’Ontario (Rifssso)

A dynamic network assisting professionals and volunteers in the health and social service fields and supporting the community in all its diversity.

Contact: Christiane Fontaine, Executive Director, , 1 800 265-4399         

Welcoming strategies

•Assembling and distributing "Welcome Kits" containing information on: existing services, active community groups and regional resources;
•Offering assistance for easier integration;
•Avoiding isolation by encouraging  students participation in French activities, whether social, artistic, cultural or professional;
•Creating a matching-body system with members of the intervening staff to validate and/or evaluate the acquired academic knowledge and the work done during their internship;

Region 4: York Region and its surrounding


Association des francophones de la région de York Inc. (AFRY)

An organization with the mission of getting the French and Francophile Community to flourish by promoting a larger access to quality French services in its region.

Contact: Marie Martel, Coordinator,, 905-727-4631 extension 76550 

Welcoming strategies

•Assembling and distributing community information kits
•Organize meet and greets (breakfasts, coffee, dinners)
•Offer students opportunities and venues to present their internship project or to describe their experience within the French community. Their French exposés could be presented in schools or at career fairs, etc.



Welcoming community


Toolkit to Healthier Communities — Influencing Healthy Public Policies

Ontario Chronic disease Prevention Alliance (OCDPA)

This toolkit is for anyone who wants to advance health policy in their community or encourage change at the local level. See also the accompanying resource Handbook to Healthier Communities.

Training Institute on Violence Against Women

Action ontarienne contre la violence faite aux femmes (AOcVF)

This organization offer training in French in person at the provincial and regional level, as well as an online self-learning modules training. They also created documents, analysis, intervention tools, advocacy tools, webcasts and podcasts. The institute constantly develops new training activities. You can find on their website information and resources you need to intervene effectively in the field of violence against women and children. (French service only)

Trillium Foundation

The Trillium foundation encourages the development of healthy and dynamic communities in Ontario, by investing in community initiatives that strengthen the capacity of the volunteer sector. Deadlines for requesting funds from the community program and the provincial program are March 1st, July 1st and November 1st.


Le Réseau du mieux-être francophone du Nord de l’Ontario (RMEFNO)

This new tool, created with funding from Health Canada through an important partnership with Société Santé en français, is designed primarily for health care professionals and providers. It aims to raise awareness regarding the importance of proactively offering quality services in French to health care recipients.

All active offer videos


Active Offer Introduction from Shebafilms Kelly Saxberg on Vimeo.

Visual census of official languages ​​spoken in various Canadian cities, 2011 Census


Health Human Resources Strategy

The concepts and courses of action presented here are aimed at increasing French language health services across Canada. This online resource provides a framework for recruitment and retention of bilingual human resources in the context of health services for a minority population.

Health Human Resources Strategy

This resource is currently available in English and at no cost. All resources, promising practices, and testimonials are available in English and French. Tools can be downloaded and adapted to managers and HR personnel’s needs and goals. The content will be updated regularly and is aligned with the LEADS in a Caring Environment Capabilities Framework, which is a foundational element for health leadership development in Canada. Register today via the eQUITY Link platform:

  The online resource model is based on the structured six-step framework from the Health Human Resource Strategy as presented in the Framework for Recruitment & Retention of Bilingual Human Resources in the Health Sector published in 2015. This platform is funded by Health Canada through the Roadmap for Canada’s Official Languages 2013-2018: Education, Immigration, Communities.

Learn more

Visit the Equity Link page

Health Canada confirms renewed funding for French language health services

Moncton, May 30 – The Réseau franco-santé du Sud de l’Ontario is pleased to officially announce the continuation of its activities for the next four years, thanks to the renewal of the Health component of the Roadmap for Canada’s official languages. The Réseau as well as the Société santé en français and the French Language Health Networks will benefit from the support of the federal government until March 2018 through an investment of 23.3 million over four years.

Réseau franco-santé du Sud de l’Ontario works in partnership with the Société santé en français and the 16 provincial, territorial or regional French across Canada. Their activities range from networking, health promotion, language and cultural training, adaptation of services and knowledge transfer.

The Roadmap for Canada’s Official Languages, announced in March 2013, comprises an important health component. The Société has been working closely with Health Canada since the initial announcement to meet all the requirements for the signing of these agreements.

“The contribution from Health Canada as part of the Roadmap for Official Languages is warmly welcomed by all members of the French Language Health Movement,” said Dr. Aurel Schofield, president of the Société Santé en français. “For 10 years, we worked in partnership with the federal government and the French Language Health Networks to increase access to quality health services in French for Francophone and Acadian communities. A huge amount of work has been done in recent years, and we look forward to finally start activities for the period 2014-2018. "

"With this contribution, the Réseau du sud will continue to enhance its unique responsibilities to link initiatives created with regional, provincial and federal partners. These essential collaborations weave the fabric needed to accomplish the goals of Destination 2018 health. "Confirms the president of the Réseau franco-santé du Sud de l’Ontario, Daniel Zbacnik.

Since its creation in 2002, the Société Santé en français, in partnership with the French Language Health Networks , has supported more than 200 initiatives throughout the country .

The Société Santé en français (SSF) and its member networks contribute actively to the healthy development of minority Francophone and Acadian communities in a quality healthcare system that respects their cultural, social and linguistic values.


Contact :

Nancy Larivière

Program Support Agent and Communication Agent

Réseau franco-santé du Sud de l’Ontario

Tél:416.413.1717 x 4 /1.888.549.5775 x 4

reseau sud





Better Communication for Better Health!


The French Health Network Central Southwestern Ontario is a non-profit organisation financed by Health Canada that contributes to the development of French language health services in the Central, South-West regions is looking to recruit new members for its Board of Directors.

If you wish to make a contribution to help improve the health system and the well-being of francophone communities in southern Ontario, this position might be for you.

Join us

-A Multidisciplinary team represented by managers and health professionals, community leaders and representatives of post-secondary education institutions.

-You will have the opportunities to influence and work in the health system in partnership with Federal, Provincial and Regional leaders.

-Networking opportunities with health care professionals across Canada and Ontario.

* Because the French Health Network promotes the use of telecommunication, most of the 6 annual meetings are held via teleconference or videoconference for member’s convenience.

Watch French presentation on The French Health Network Central Southwestern Ontario

Please submit your application to the selection committee by June 27 via the online French form. The selection criteria established by the Société santé en français and WHO (World Health Organization) are included in the application form on our website. The French Health Network aims to have administrative representation that reflects the regional demographics, therefore encourages individuals from minority group to apply.

Note that new members will be presented at the Annual General Assembly of June 16, 2015.

For more information, please contact the president of the Governance Committee, Mr. André Vigneault.