2011 Census of Population: Linguistic Characteristics of Canadians
Statistics Canada
2012-2013 Annual Report: A New Approach
Office of the French Language Services Commissioner
This report covers the activities of the Office of the French Language Services Commissioner from April 1, 2012, to March 31, 2013, and provides a review of its last six years. It contains three recommendations for the Ontario government.
Destination santé 2018: quality, safety and well-being in French. A document that shows strategic axes of the French health for the next five years.
Société santé en français/French only
Evaluation of the Official Languages Health Contribution Program 2008-2012
Health Canada and the Public Health Agency of Canada, March 2013
The purpose of the Official Languages Health Contribution Program (OLHCP) evaluation was to assess the relevance and performance of the Program in fulfillment of the requirements of the Financial Administration Act and the Treasury Board Policy on Evaluation (2009). The evaluation covered the period from April 2008 to June 2012.
Health care professionals and official-language minorities in Canada, 2001 and 2011
Statistics Canada, January 6, 2017
Using data from the 2011 National Household Survey and the 2001 Census of the population, this study provides a portrait of health care professionals who offered or were able to offer services to the official minority-language population. By comparing 2001 and 2011, one can see that the total number of official-language minority health care professionals increased, as did those who reported having the ability to conduct a conversation in the minority language and those who used that language at work.Office of Francophone Affairs
Created under the French Language Services Act, the Office of Francophone Affairs works together with the ministries to ensure that the Act is applied. With assistance from the French Language Services Coordinators, it ensures that the public has access to services in French in the 25 designated areas. It also provides information on the province's Francophone population to other levels of government and the public.
Overview of demographic, economic and social profile of the Francophone population of Ontario between 2001 and 2006
Ontario Trillium Foundation
- Health Sources
- Income and social status
- Patient Centered
- Spoken language
- Statistics and Research
- Systemic Level
Portrait of Francophones in Ontario following the 2011 census according to the Inclusive Definition of Francophone (IDF)
Office of Francophone Affairs
- Gender
- Health Sources
- Patient Centered
- Social environments
- Spoken language
- Statistics and Research
- Systemic Level
Setting the stage
Primary Health Care in French in Ontario (2006) Provincial and Regional study
Setting the Stage is a French language health services planning project. It is a national initiative of the Société Santé en français (SSF) and is funded by Health Canada through the Primary Health Care Transition Fund (Official Language Minority Communities Envelope). Over the past two years, Canada’s 17 French language health networks, including the Réseau franco-santé du Sud de l'Ontario [Franco Health Network
of Southern Ontario], have been conducting a study involving both field work and documentary research. The goal of the study was to achieve a better understanding of the health needs, gaps and priorities of Francophone minority communities and to develop potential solutions. One of the project’s concrete deliverables has been all of the information and analyses now available that will facilitate decision making on the best ways of providing quality health care services to the Francophone population.
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- Best Practices
- Health services
- Health Sources
- Professional Level
- Spoken language
- Statistics and Research
- Systemic Level
Study – The evolution of English-French bilingualism in Canada from 1961 to 2011
Statistics Canada, May 2013
Research and Statistics on trends in bilingualism in Canada. Identification of factors that may explain the recent stagnation of bilingualism across the country since 2011.
Survey results to identify barriers faced by Francophones living with a disability or debilitating disease in Ontario
French provincial table for the disabled /Results in French only
- Health services
- Health Sources
- Patient Centered
- Physical environments
- Social environments
- Social support networks
- Statistics and Research
The French presence in Ontario – Infographic illustration
Office of the French Language Services Commissioner
Infographic which illustrates the French presence in Ontario using the census of population 2011.
THE IMPACT OF LANGUAGE BARRIERS ON PATIENT SAFETY AND QUALITY OF CARE
Final Report
Prepared by: Sarah Bowen, PhD
For: Société Santé en français
August, 2015.
KEY POINTS
1. Significant research has been conducted on the impact of language barriers on health and healthcare, particularly over the past two decades. This research, (and several sys-tematic and critical reviews) has provided compelling evidence of the negative impact of language barriers on healthcare access, patient satisfaction and experience, as well as disparities in receipt of care between English (dominant language) proficient patients and those facing language barriers.
2. Those facing language barriers also face increased risk of medication errors and com-plications, and adverse events. The rights of limited English proficient patients to in-formed consent and confidentiality are often not protected.
3. The research on language access does not align that well with the healthcare quality and safety literature; and not all applicable research is published in commonly-cited medical journals. This may contribute to low awareness of the risks of language barriers among providers and managers.
4. Due to data limitations, limited research on impacts of language barriers has been con-ducted in the Canadian setting. However, a review of the pathways through which lan-guage barriers impact quality of care and safety indicates that much of the international research is applicable in the Canadian context.
5. In contrast to the evidence of negative impacts of language barriers on quality of care (including risk of adverse events), there is not evidence of disparities in mortality be-tween English proficient patients and those facing language barriers. This finding is not unexpected, given what is known about the pathways by which language barriers affect care quality, and limitations of methods used to investigate the impact of language barri-ers on health outcomes.
6. There are several barriers to action in addressing the risks of language barriers to quali-ty of care and patient safety: lack of awareness of current research; gaps in Canadian research; lack of language coding in Canadian data; historical framing of linguistic ac-cess as an issue of cultural sensitivity (rather than patient safety); and failure to ade-quately “translate” available evidence into healthcare action.
7. Recent research has begun to outline the complexity of pathways by which language, culture, race/ethnicity and health literacy may affect patient care.
8. Current approaches to addressing the risks of language barriers rely on the dedication and insight of individual providers rather than implementation of effective, evidence-informed strategies at the system level. This is not acceptable in light of current knowledge of effective approaches to patient safety.
9. Implications of available evidence for future research, for the SSF, and for the patient safety movement are discussed.
- Health services
- Health Sources
- Organizational Level
- Patient Centered
- Personal health practices and coping skills
- Professional Level
- Spoken language
- Statistics and Research